Shipping policy

 

We offer shipping within Australia, New Zealand, Canada, and the United States. Shipping options and costs are outlined below.

Destination	Shipping Option	Cost	Estimated Delivery Timeframe
Australia	Standard Shipping - Orders $200+	Free	3 - 5 Business Days
Australia	Standard Shipping - Orders under $200	$10	3 - 5 Business Days
New Zealand	Standard Shipping	$20	Calculated at Checkout
USA & Canada	Standard International Shipping	$30	Calculated at Checkout

Delivery Information

Delivery timeframes are estimates and are calculated in business days. Delivery times may vary depending on the destination, carrier, peak periods, public holidays, weather, and other circumstances outside our control.

Once your order has been dispatched, you may receive tracking information where available. Please ensure your shipping address is entered correctly at checkout, as we cannot guarantee changes can be made after an order has been dispatched.

International Orders

For orders shipped internationally, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country, unless otherwise stated at checkout.

Shipping Delays

While we do our best to ensure orders arrive within the estimated timeframe, carrier delays can occasionally occur. If your order has not arrived within a reasonable period after the estimated delivery date, please contact us so we can assist.